diagnostic lab hand holding tools

After Sale

Yonker has established a self reliant after sales service system catering to distribution, OEM, and end customers. Both online and offline service teams are entrusted with overseeing the entire product life cycle.

To enhance service effectiveness, Yonker’s sales and service teams, spanning 96 countries and regions, commit to responding to demand within 8 hours through a dynamic linkage mechanism. This ensures customers receive expert technical support.

The implementation of an advanced CRM (Customer Relationship Management) system and a proactive preventive service approach further underscores Yonker’s dedication to furnishing customers with professional after-sales assistance.

01. Training support

after sales service team for dealers is dedicated to delivering product technical guidance, training, and troubleshooting solutions.

02. Online service

24/7 online service team is available to assist.

03. Local service team

local service team in 96 countries and regions in Asia, South America, Africa and Europe.

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